What kinds of things can online diabetes counselling help with?
Here are just a few examples of what we can address in online diabetes counselling.
Helen Edwards - PhD Candidate (Psychology), Social Worker (Bach of Social Wk, Hons), Diabetes Educator (Grad Cert Diabetes Ed & Management)
Welcome, I am the founder of Your Diabetes Hub- Helen Edwards, person with type 1 diabetes since 1979, writer and blogger, diabetes advocate, educator, counsellor and consultant, and PhD Candidate looking at the wellbeing of women with pre-existing diabetes during the pregnancy journey.
I am mama to 3 gorgeous boys and have worked in diabetes & mental health since 2001 when I started a website called Diabetes Counselling Online - a world first, groundbreaking free online diabetes counselling service and community, supporting literally thousands and thousands of people all over the world living with diabetes. I ran this until 2016, when we closed our doors.
This site has now been relaunched as Your Diabetes Hub - your hub for all things diabetes - and our online diabetes counselling services are a new addition.
They are available in a LIMITED number of online appointments via video link up each week. I can not make changes to your diabetes management and no medical advice will be given. Please ensure you read the disclaimer before starting any counselling.
When I started way back in 2001, I felt that more needed to be done for the wellbeing and mental health of all people with diabetes. People with diabetes suffer up to twice the rates of depression compared to the rest of the population, reduced wellbeing and increased stress and anxiety. We can live wonderful lives, but support from health care professionals, loved ones and other people with diabetes is vital. You can read more about my work here.
I am a member of the Australian Diabetes Educators Association, the Australian Association of Social Workers and the Australasian Diabetes in Pregnancy Society. I regularly attend and present at local and national conferences about diabetes and mental health, as well as diabetes and pregnancy wellbeing.
Online diabetes counselling options
Plans & Pricing
Initial Assessment Session
$160 60 minutes
- 1 hour initial assessment session
- Via Zoom Video link up (or skype)
- Development of a plan for sessions
Regular Counselling Session
$130 50 Minutes
- 50 minute counselling sessions
- via Zoom Video link up (or skype)
- appointments can be booked as a package
Short Counselling Session
$95 30 minute session
- shorter diabetes counselling session
- coaching or clarification of specific issues
- via Zoom Video link up (or skype)
email counselling package
$89 3 emails
- includes 3 email counselling sessions
- 1 session is an email from you+one back
- further sessions can be booked
"I had a lot of contact with Helen Edwards through Diabetes Counselling Online. My son with type 1 diabetes was then an adult but I still gained a lot of support; knowledge and friendship in that group. I volunteered to support Helen and her organisation to help improve the lives of hundreds and perhaps thousands of people in Australia and some overseas. Her knowledge, dedication, care, quick response to help people in need of advice regarding diabetes is outstanding" Margaret
"Helen helped my family through my long-term diabetes-related illness. I believe that without her help we would not have coped through the early stages of that until I recovered. Very grateful for her passion and services". Bridgett
"I'm one of the many lucky people with diabetes to have received help from Helen to understand and cope with this disease. Her never-failing generous support is of tremendous help". Vivienne
"Helen's guidance & example assisted me in developing my diabetes counselling practice for over 10 years. Her blog posts, articles, books, courses, and presentations serve as resources for myself and others. Helen's own professional practice is always conducted at an exemplary level, informed by both her personal life experience and a deep level of professional understanding. Helen maintains a high level of current professional knowledge, gained through Academic Study and Research, and through learning via professional conferences" Helen W
HERE ARE ANSWERS TO SOME FREQUETLY ASKED QUESTIONS
Frequently Asked Questions
Once you make a booking I will contact you via email to make a time to suit us both, one payment has been confirmed. I will send you details of how to login to the Zoom video room and if this is an issue we can change to Skype. Zoom is a private and stable video room we are in together. It is best if you have a quiet, private space and headphones are a great idea but not necessary. You can join on your tablet or phone but the screen will be small so it is best on a laptop or computer.
You need a computer with a webcam and microphone. You can use a headset to make it more private. We need your email address to send the video link up details to. You need a private space with a reliable internet connection.
No, we will never make individual management recommendations or changes to your diabetes regime. You will need to speak to your doctor or usual diabetes team for this to support.
You can not currently claim under medicare for our online diabetes counselling services. You will need to check with your own health care fund about any cover.
We appreciate at least 24 hours notice but understand these things happen. Likewise on occasion we may need to reschedule for unforseen reasons. If you need to cancel please email ASAP so we can rebook. If you decide not to go ahead at all, and you give us notice, we can look at a refund for your payment. If you do not attend an appointement and give no notice at all we can not make a refund.
This service is offered by Helen Edwards at this stage. We are planning to bring on additional health care professionals in the future. Helen is a qualified Social Worker with over 30 years experience, and has a Bachelor of Social Work with honours. She is also a qualified Diabetes Educator, receiving her qualification from Flinders University in 2004. She is a qualified Narrative Therapist, and has undergone training in ACT. Helen is currently a PhD Candidate in Medicine at Adelaide Unversity looking at wellbeing for women with pre-existing diabetes during pregnancy. Helen also lives with type 1 diabetes.
In general no, but we will consider special circumstances so please get in touch to discuss your needs.
Online diabetes counselling is NOT suitable for anyone dealing with a mental or physical health crisis or emergency. If you have an immediate issue please contact your local hospital emergency centre, your local doctor or usual health care provider.
If you are dealing with a mental health crisis please contact one of the following:
If you need an Ambulance - call 000